Refund Policy

Last Updated: 03/08/2026

At Islamazon.in, we aim to provide our customers with a smooth and reliable shopping experience. Since products on our platform may be sold by different vendors, refund and return policies may vary depending on the product and vendor.

1. Refund Eligibility

A customer may be eligible for a refund in situations such as:

1. Order cancelled before dispatch.
2. Product received is damaged or defective.
3. Wrong product received.
4. Product is significantly different from the description.
5. Order could not be fulfilled by the vendor.
6. Other cases approved under the applicable return or refund policy.

2. Non-Refundable Products

Certain products may not be eligible for return or refund due to their nature, hygiene requirements, customization, or other applicable restrictions.

The applicable return or refund conditions may be mentioned on the product page or communicated before or after purchase.

3. Refund Request

Customers should raise a refund or return request through the available order support process within the specified time period.

Customers may be required to provide relevant information, photographs, videos, or other proof to help us review the request.

4. Refund Approval

All refund requests are subject to review and approval based on the applicable product and vendor policy.

Islamazon reserves the right to approve or reject a refund request if the request does not meet the applicable refund conditions.

5. Refund Processing

Once a refund is approved, the refund will generally be processed through the original payment method or another applicable method.

The time taken for the refund to reflect in the customer's account may depend on the payment gateway, bank, or financial institution.

6. Order Cancellation

Customers may request cancellation before the order is dispatched, subject to the applicable cancellation policy.

Once an order has been dispatched, cancellation may not be possible.

7. Vendor Responsibility

Vendors are responsible for fulfilling orders correctly and handling applicable returns, replacements, and refunds in accordance with Islamazon's policies and applicable laws.

8. Policy Changes

Islamazon reserves the right to update or modify this Refund Policy from time to time. Any changes will be published on this page with an updated "Last Updated" date.

By placing an order on Islamazon.in, you agree to the applicable Refund and Return Policy associated with your purchase.