Welcome to Islamazon, your one-stop destination for authentic
Islamic products. We are dedicated to serving the global Muslim community by
providing a wide range of high-quality Islamic essentials that uphold Islamic
values and traditions.
At Islamazon, you will find everything you need, from Darse Nizami,
General Books etc.to modest clothing, halal products, and spiritual items.
Whether it’s prayer mats, attars, or unique gifts for special occasions, we
prioritize quality, authenticity, and customer satisfaction to ensure you have
a trustworthy shopping experience.
1.
Refund Policy
We understand
that issues may arise, and we strive to resolve them quickly.
·
Refunds are only applicable for
products damaged during transit.
·
Customers must report the damage
within 48 hours of receiving the product.
·
Refunds will be processed within
7-10 business days after verification.
·
For products other than damaged
items, we offer an exchange only policy (no refunds).
2.
Return Policy
·
Returns are accepted only for
damaged or defective products.
·
The product must be in its original
packaging with all tags intact.
·
Initiate a return request within 48
hours of delivery.
·
For non-damaged items, we offer
exchanges or store credits.
·
Customers will bear the shipping
cost for non-defective returns.
3.
Cancellation
Policy
·
Orders can be cancelled within 24
hours of placing them.
·
Once the order is shipped,
cancellations are not allowed.
·
For prepaid orders, refunds for
cancellations will be processed within 7-10 business days.
·
Custom or personalized items are
non-cancellable once production has started.
4.
Shipping Policy
·
We deliver across India and selected
international locations.
·
Standard shipping time is 5-7
business days for domestic orders and 10-15 business days for international
orders.
·
Free shipping is available on orders above a
certain value (as mentioned on our website).
·
Tracking details will be shared via
email/SMS once the product is shipped.
5.
Customer
Support
Our team is
here to help you with any issues or inquiries:
·
Email: support@islamazon.com
·
Phone: +91-9720936030 (Available:
Mon-Sat, 10 AM - 6 PM)
·
Live Chat: Available on the website
for instant support.
6.
Privacy Policy
·
Your personal information is secure with us.
·
We do not share or sell your data to third
parties.
·
Payment transactions are encrypted for maximum
security.
7.
Terms &
Conditions
·
All products are subject to
availability.
·
Prices, offers, and promotions may
vary based on location and timing.
· Misuse of the platform or fraudulent activities will lead to account termination.
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